Create personalized shopping experience

Habbitzz is an e-Commerce platform launched by PCCW. It aims to provide a personalized online shopping experience to customers.  Habbitzz is committed

to sell only premium products and provide fast delivery.

During the time I was working in Clarity, I help Habbitzz to design the responsive website, iOS, and Android app at the early idea stage. 

My roles
Date

Research 

User persona

Wireframe

UI Design

Prototype

2017, 3rd Quarter

Client requirements
  1. Create a personalized shopping experience 
  2. The final product has to be elegant, which can be distinguished from eCommerce platforms, which retail groceries and daily supplies.
Approach
  1. Create user stories based on-site objective
     

  2. Create a site map to provide bird's eye view of the site structure
     

  3. Create a functional map to list out all features and related information and action
     

  4. Create user flows
     

  5. Research and discuss with people to understand personalized shopping experience and share findings on how we can achieve it 
     

After the client have confirmed above materials,

I have created the final UI design

Final UI design

Main page design for returning customer, I have included some ideas about creating personalised shopping experience below

Final UI Design

Hightlights

The search bar should be visible; user should be able to find it effortlessly,

I also included autocomplete to improve the search experience by reducing the work that the user needs to do

Banner slider to promote seasonal product, discount and activities

Member section should display what a returning user would care about

Sales item in wish-list

Displaying on sales wish-list item might stimulate spending.

Recent Order

Allow returning user to access to their order history easily.

Coupon  

offer coupon to users based on their purchase history, personlize promotion for each customer

Weekly discovery 

Includes beautiful lifestyle product images with irregular photo grid design, I would like the client to feel like they are reading a magazine when browsing the products.

Product with your favourite colours

Everyone has their favorite color, showing products with the color they loved might capture their attention 

User's activities section

Analysis what user browse most recently and suggest a set of products with a certain topics, e.g. travelling, hiking, Gym at home...etc

Brand you might like

People have their unique taste, we can recommand brand and product which have similar style to their wish-list item, browsing history and purchase history,

© 2020 Natalie Wong